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Improve your e-reputation
with Partoo
+ 35%
+ 0,5
84%
How does it work?
Centralise all your reviews in one place
Seamlessly connect your Google and Facebook accounts to Partoo. All your reviews sync automatically on a single platform, accessible on both desktop and mobile. Say goodbye to juggling multiple platforms!
Respond quickly and efficiently
Manage all your replies in just a few clicks – whether through personalised manual responses, quick reply templates, AI-generated suggestions, or full automation (even for reviews without comments!).
Review Management +
Create tailored automatic responses and leverage and advanced AI assistant to personalise every interaction.
Analyse your online reputation in depth
Receive clear and detailed weekly and monthly reports. Monitor your average rating, review volume, and identify both your strengths and areas for improvement.
Review Management +
AI automatically categorises your reviews (by theme, sentiment, etc.) for deeper analysis and a better understanding of your customers' expectations.
Collect more positive reviews
Encourage satisfied customers to share their experience! Send personalised invitations via SMS or use QR codes in your locations to make the process effortless. The more positive reviews you get, the higher your visibility and the more customers you attract.
Main features
Review centralisation
Gather all your Google, Facebook, and TripAdvisor reviews in one place.
Quick responses
Handle customer reviews in seconds with our intuitive response tools.
Response templates
Use pre-written responses for common questions and save time.
Automated responses
Set up automatic replies for reviews, with or without comments.
AI-suggested replies
Get relevant and personalised response suggestions powered by AI.
Key metrics
Track essential online reputation indicators and identify areas for improvement.
Comprehensive reports
Receive detail performance reports directly via email.
Manual tags
Organise reviews by manually assigning categories.
Review Booster
Collect more customer reviews thanks to QR codes and SMS invitations
Automatic tags
AI automatically categorises your reviews for easier analytics.
Automatic tagging retroactivity
Enjoy AI-powered categorisation for reviews from the past 24 months.
Tailored responses
Refine your replies with the AI assistant and personalised automations.
Partner platforms
Google Business Profile
Tripadvisor
A team of passionate
“Partoo is one of our greatest partners”
The idea, the energy and the technology of Partoo is really interesting and efficient. It helped us a lot in improving our online visibility and e-reputation.
Frédéric Levy-Perrault
“Partoo is simple, efficient and really qualitative“
Partoo allows us to better position ourselves in the digital world. Thanks to this tool, we are convinced that we can be found in each strategic country for us.
Alessandro Caglieris
“Partoo responds perfectly to our needs”
Partoo allows us to have everything about our online visibility on Google in one place: our data, our listings' information and our metrics to follow performance.
Santiago Sànchez
“Partoo is a platform that keeps evolving“
The digital ecosystem is permanently evolving, and it is important to work with a company that anticipates these evolutions and proposes regular updates.
Michèle Graveline
Frequently Asked Questions
Partoo Review Management currently supports Google Business Profile (formerly Google My Business), Facebook, and TripAdvisor.
Yes, you can respond to all your reviews directly from the Partoo platform, on both desktop and mobile.
Automated responses allow you to reply to reviews, with or without comments, using a smart rotation system of predefined response templates. You can configure different response templates based on the review rating (positive, negative, or neutral) and the language of your choice.
The standard Review Management plan gives you access to essential features, allowing you to centralise all your Facebook, Google, and TripAdvisor reviews, respond easily using our four response tools, and analyse your online reputation.
With Review Management +, you unlock a suite of premium features:
- Custom AI response prompts to match your brand’s tone and communication style
- Advanced automation settings for personalised replies by location and group
- AI-powered review categorisation by theme
- Retroactive categorisation of reviews from the past two years for a more detailed analysis
This plan offers greater automation and personalisation, both in responding to customers and in analysing your online reputation. It’s ideal for organisations looking to save time, improve efficiency, and enhance customer experience.
Yes, Partoo offers a set of pre-defined response templates that you can use as is or customise. You can also manually create new response templates or import multiple templates in bulk using our import tool.
Yes, you can grant local teams permission to manage and respond to reviews. Various access control options are available, allowing you to decide who handles reviews. You can also choose to keep full control at a central level.
We automatically retrieve all reviews from Google, Facebook, and TripAdvisor. You’ll have access to both new and existing reviews within the platform.
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