Centralise and respond to all your Google, TripAdvisor, and Facebook reviews from Partoo. Manage your e-reputation, follow your progress thanks to detailed reports, and collect more positive reviews.

Improve your e-reputation
with Partoo

+ 35%
+ 0,5

More than 500 companies
trust us already

How does it work?

Manage your reviews

Find all your Google and Facebook reviews on your web and mobile interface, filter them by point of sale, rating, date, platform, or keyword, and answer them in just a few clicks.

Receive reports by e-mail

Each week and each month, you will receive an e-reputation report showing the number of new reviews received, the average rating, and the number of negative reviews.

Analyse your e-reputation

Number of reviews, response rate, average rating, segmentation of satisfied, dissatisfied and neutral customers. Easily access all this information from the Partoo interface.

Collect more
customer reviews

With our Review Booster solution, send SMS invitations to your customers or use QR codes to encourage them to leave you positive reviews.

Main features


Centralise your Google Business Profile, Facebook and TripAdvisor reviews

Review Booster

Collect more customer reviews thanks to QR codes and SMS invitations

Quick response

Answer the reviews directly on Partoo


Analyse your e-reputation (number of reviews, improvements, average rating...)


Filter your reviews by source, dates, rating, points of sale...

Review follow ups

See the reviews your clients modified or deleted


Download and export your reviews in excel format

Response templates

Quicker response, thanks to predifined and customised templates (client's name...)

Performance reports

Receive a detailed report of your performances by e-mail (daily, weekly, or monthly)

Client support

Access the customer support in 1 click on the platform

Partner platforms

Google Business Profile



A team of passionate
people at your service

Do you still have a question?
Our experts will personally answer your questions.

“Partoo is one of our greatest partner

The idea, the energy and the technology of Partoo is really interesting and efficient. It helped us a lot improving our online visibility and e-reputation.
Frédéric Levy-Perrault

“Partoo is simple, efficient and really qualitative

Partoo allows us to better position ourselves in the digital world. Thanks to this tool, we are convinced that we can be found in every strategic countries for us.
Alessandro Caglieris

“Partoo responds perfectly to our needs”

Partoo allows us to have everything about our online visibility on Google in one place: our data, our listings' information and our metrics to follow performance.
Santiago Sànchez

“Partoo is a platform that keeps evolving

Digital ecosystem is permanently evolving, and it is important to work with a company that anticipates these evolutions and proposes regular updates.
Michèle Graveline
Michèle Graveline

Frequently Asked Questions

Our Review Management solution allows you to manage reviews of your establishments across 3 key platforms, namely Google Business Profile, Facebook, and TripAdvisor, via your Partoo interface.

– Filter your reviews by date, mark, platform, tag or comment to display the reviews you wish to see.

– Go to Conversations, represented by the 💬 icon

– Type your reply or click on Reply templates to use a template

– Click on Post reply

Generally speaking, it is not possible to delete a negative review without good reason. There are, however, certain cases, in which it might be possible to have a review removed from your establishment’s listing, including the following:

If the owner or name of the establishment has changed since the review was posted: you can delete the listing and create a new one, but you will lose the accumulated natural referencing.

If there has been a change of owner but the establishment still has the same name and phone number, for example: you will need to contact the teams at Google and provide evidence of the change of ownership in order to have the review deleted: this is a tedious process and the outcome is not guaranteed.

If a review is inappropriate and you want to report it: the teams at Google will then assess the reported review, which can take several days

Before reporting a review, bear in mind that an inappropriate review is one that doesn’t comply with Google’s policies, not one that you disagree with or don’t like. Google does not take sides when a merchant and a customer disagree on something.

Remember to respond to the review in any case, as it is an opportunity to win back the dissatisfied customer and/or to show potential visitors to your establishment that you are willing to listen.

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