How to choose the right voice of customer platform?
Choosing the right voice of customer platform can transform how you manage CX, provided you…
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Are the food service sector in the Kingdom of Saudi Arabia managing their e-reputation well? How about their online presence by optimising their Google Business Profile?
To answer these questions, we analysed the online reputation and visibility of fourteen leading restaurants in the Kingdom of Saudi Arabia. In total, over 1 430 branches and 1.9 million customer reviews were examined.

You will discover which companies manage their e-reputation best, new statistics, recommendations for improvement, and the KPIs to follow to achieve this.
The aim is to help you position yourself in relation to your competitors while providing tips to improve your reputation and the visibility of your stores online.
A glimpse of the exclusive data you will find in our study:
If you have any questions or need help on topics related to e-reputation or your online visibility, do not hesitate to contact us.
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