WEBINAR : The End of Traditional CX: How Is AI Redefining the Entire Industry? Register Here

News & Trends

Google utilise l'ia contre les faux avis et les fausses fiches News & Trends
- 2 min

Google Deploys AI to Fight Fake Reviews and Business Listings

Google strengthens its fight against misleading content on Google Maps with artificial intelligence.The goal? To…

avis google qui disparaissent News & Trends
- 2 min

Disappearing Google Reviews: Removal or Bug?

Over the past few days, many business owners have noticed a sudden and sometimes drastic…

article sur les sources d'AI overview News & Trends
- 4 min

AI Overview: Where Do The Results Displayed Come From?

Since the Google I/O conference on May 14, 2024, the topic “AI Overview” has been…

whatsapp available on google business profile News & Trends
- 2 min

Exclusive: WhatsApp Available as a Contact Method on Google Business Profiles

Tested for several months in Latin America and launched yesterday in the United States, a…

Google Business Profile Chat Feature Is Shutting Down News & Trends
- 4 min

Google Shuts Down Business Messages: What does it Means for Your Business?

On 28 May 2024, Google announced that it was permanently closing the Message feature in…

circle to search News & Trends
- 3 min

Circle and Search: Google’s New Search Mode Based on AI

Did you know that it is now possible to search for anything on your phone…

DMA Digital Markets Acts News & Trends
- 8 min

DMA and Google: what impacts on local search results?

On January 17, 2024, Google announced it would make several changes to its search engine…

IA in google maps News & Trends
- 2 min

Google Maps is transforming the user experience with generative AI

Navigation and local search are at a turning point. AI is increasingly woven into the…

News & Trends
- 9 min

Generative AI: a revolution in customer relations

Artificial intelligence is set to revolutionise customer relations and experience – and more and more…

Subscribe to our newsletter

Receive our best articles and practical guides directly in your inbox every month