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Have questions about Jim messaging agent? Talk to a Partoo expert and discover how our product can transform your business conversations.
Why choose Partoo’s Jim messaging agent?
Live Chat, Facebook, Instagram and WhatsApp: find all your conversations in one place so no customer is ever left without an answer, whatever channel they use.
Jim messaging agent answers your customers even outside opening hours and automatically detects their language.
Jim messaging agent uses your businesses’ data and a knowledge base that you build yourself to provide accurate answers without ever guessing.
How does it work?
Optimise your customer experience
Jim messaging agent gives your customers an outstanding experience, with instant, personalised answers to every request, helping you increase satisfaction and build loyalty.
Increase your conversions
Jim messaging agent’s fast responses and personalised recommendations directly influence purchasing decisions, increasing your conversion rates and maximising your sales.
Simplify user interactions
Centralise all your customer messages and reduce your response times with AI. When a request goes beyond its capabilities, Jim messaging agent automatically hands the conversation over to one of your team members.
Main features
Centralised messaging
Centralise messages from Live Chat, Facebook Messenger, Instagram, and WhatsApp, and activate custom channels based on the tools your customers use.
Data management
Connect your locations' data (opening hours, address, website) and give your messaging agent a tailored knowledge base (product catalogue, services, FAQs and up to 10,000 words of content) to ensure consistently relevant answers.
Simple setup
Give your messaging agent clear instructions on how to behave, so it delivers a personalised customer experience that stays true to your brand.
Tone customisation
Friendly, casual, professional... Choose the personality that best matches your brand.
Take control
Set handover rules so that Jim messaging agent transfers the conversation to a member of your team whenever needed.
Client support
Access customer support in one click from the platform.
Multilingual responses
Jim messaging agent automatically detects your customers' language and replies instantly, with more than 30 languages supported.
Compatible with your CRM
Connect your chatbot to any CRM, including custom solutions, to extend automation into the tools you already use.
Information collection
Jim messaging agent automatically collects the information you need (name, contact details, request, etc.), field by field. Each field can be enabled or disabled depending on your goals.
Lead export
Export the leads collected by Jim messaging agent as a CSV file, or receive them by email if you don't have a CRM connected.
Messaging platforms compatible with Jim messaging agent
Facebook Messenger
WhatsApp Business
Get in touch
Frequently asked questions
Jim messaging agent detects your customers’ language and adapts automatically, with more than 30 languages supported.
If Jim messaging agent can’t handle a request, it transfers the conversation to your team so they can take over. You define the handover rules yourself based on your needs.
Our messaging agent works with any CRM, including custom solutions, so the information it collects can extend automation into the tools you already use.
Jim messaging agent can automatically collect the information you need (name, contact details, request, etc.), field by field. You choose what information to collect and can disable this feature at any time.
Yes. With Partoo’s MCP (Model Context Protocol), an AI agent connected to your account can view and manage your messaging agent conversations on WhatsApp or Messenger without you having to open the platform. Partoo MCP is available today to all customers with API access, at no additional cost for now.
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