How to choose the right voice of customer platform?
Choosing the right voice of customer platform can transform how you manage CX, provided you…
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Are clothing retailers managing their e-reputation well in Belgium and the Netherlands? What about their online presence by optimising their Google Business Profile?
To answer these questions, we analysed the online reputation and visibility of twelve leading clothing retail stores in the Belgium and Netherlands (BENE) region. In total, over 1 316 branches and 164K of customer reviews were examined.

You will discover which companies manage their e-reputation best, new statistics, as well as recommendations for improvement and the KPIs to follow to achieve this.
The aim is to help you to position yourself in relation to your competitors, while giving you the tips to improve your reputation and the visibility of your stores online.
A glimpse of the exclusive data you will find in our study:
If you have any questions or need help on topics related to e-reputation or your online visibility, do not hesitate to contact us.
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