Benedetta Borserini
8 results
Artificial intelligence
Agentic commerce: how AI agents are shaking up the purchasing journey
In 2025, studies showed that almost 30%* of Black Friday sales were influenced by AI…
Partoo Updates
How to analyse your customer satisfaction KPIs with Partoo’s Feedback Management?
The minute you send out customer satisfaction surveys, feedback will start rolling in. It signals…
Reputation
What is customer satisfaction, and why bother tracking it?
In today’s ultra-competitive market, acquiring a customer costs up to five times more than retaining…
News & Trends
Google Ask Maps: the new AI-based feature replacing Q&A
On 3 November, 2025, Google Maps began to replace the Q&A section with Ask Maps,…
Artificial intelligence
New online search behaviour in the age of AI
Nearly half of the people who use artificial intelligence do so for online searches. Proof…
SEO & Local SEO
Banks and Insurance Companies: increase your number of appointments thanks to Reserve with Google!
Google has just extended the “Reserve with Google” feature to a new sector: banking and…
Why is SEO search intent so important for your local presence?
In our hyper-competitive e-tail and online service world, having a strong local presence is no…
News & Trends
Google Search Live: an AI tool that’s redefining local business searches
Google is upping its AI game with “Search Live”! Launched on 24th September in the…
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