Introducing Jim: Your Ultimate AI Agent for Seamless Customer Conversations

We are thrilled to announce the launch of our newest feature, Jim – an AI Agent designed to revolutionise customer interactions for local businesses.

Jim enables chains and independent businesses to automate up to 70% of conversations with their customers using artificial intelligence.

This new feature from Partoo is set to transform the way businesses engage with their customers, offering unparalleled convenience and efficiency.

The Significance of Jim in Today’s Business Environment

In today’s fast-paced digital world, customer expectations are higher than ever before. With the volume of messages doubling each year, businesses are facing increasing pressure to manage large amounts of customer inquiries promptly.

At Partoo, we’ve observed that businesses utilizing our Messages product typically have a response time to messages averaging 9 hours. This prolonged delay leaves ample opportunity for customers to seek assistance from competitors instead.

And according to recent studies, 46% of web users expect a response within one hour, highlighting the urgency for businesses to streamline their communication processes.

However, many companies struggle with limited resources and time constraints, hindering their ability to implement effective messaging solutions. That’s where Jim comes in – to bridge the gap and empower businesses to meet and exceed customer expectations.

How Jim can Help your Business’ Growth

Jim offers a host of powerful features designed to automate up to 70% of customer conversations, saving businesses valuable time and resources. 

Leveraging two primary data sources – location data available on Partoo and Q&A in text format – Jim seamlessly integrates with businesses’ existing infrastructure, requiring no additional configuration.

With access to opening hours, descriptions, contacts, and URLs, Jim can provide accurate and relevant responses to customer inquiries across multiple channels, including:

• Google Business Messages, 
• Instagram, 
• Facebook / Messenger, 
• WhatsApp, 
• and SMS (using the Partoo Chat or our missed calls feature). 

What’s more, Jim operates 24/7, ensuring customers receive prompt assistance even outside operating hours.

The Benefits of Using Jim

• 🤩 Optimal Customer Experience: Jim enables businesses to offer a superior customer experience by providing instant, personalised responses to inquiries, enhancing customer satisfaction and loyalty.

• 🎯 Increased Conversions: Jim‘s personalised recommendations, prompt responses, and proactive assistance directly influence purchasing decisions, driving higher conversion rates and sales. Jim transforms inquiries into transactions, maximising revenue potential.

• 🕑 Streamlined Interactions: With Jim, businesses can efficiently manage customer messages from various channels, centralising communications and improving response times.

Ready to Experience the Power of Jim?

Join the next chapter in the conversational era with Jim – the latest addition to our Messages product suite. With Jim, your business can stay ahead of the curve, delivering exceptional customer service and driving growth.

Contact our experts in conversational commerce today to learn more about how Jim can transform your customer interactions and propel your business forward.