
Disappearing Google Reviews: Removal or Bug?
Over the past few days, many business owners have noticed a sudden and sometimes drastic…
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Continuing our annual tradition, we’re excited to unveil the 2025 barometer—a detailed analysis of our clients’ presence and reviews on Google. This year’s edition draws from over 216 088 reviews across 66 clients in Europe, covering 9 521 points of interest. All featured brands rely on our Presence Management and Review Management solution to effectively manage their e-reputation.
The 2025 barometer is packed with new insights and actionable recommendations, featuring
This barometer goes beyond revealing the top-performing companies. It offers a roadmap for improvement, helping businesses benchmark against competitors and prioritize actions to optimize their e-reputation.
Here’s an overview of some notable insights from the 2025 barometer:
Review Volume Growth: The number of Google reviews increased by 7.1% between 2023 and 2024.
Higher Engagement: On average, businesses received 5.2% more reviews per store this year.
Improved Customer Satisfaction: The average rating among clients rose by 0.7% compared to the previous year.
Increased Response Rates: The review response rate climbed by 17.7%, reflecting a growing commitment to engaging with customer feedback.
Dive into the complete findings, rankings, and actionable recommendations by downloading the barometer for free.
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