Self-evaluation: test your e-reputation in just a few clicks!

The habits of Internet users regarding customer reviews speak volumes about the importance of e-reputation in the purchasing journey.

As of today, over 70% of consumers check Google reviews before choosing a business. It has become a must for your customers and a priority for businesses. 

Does your e-reputation measure up? What criteria should you take into account and what indicators should you track? What best practices should you adopt to improve? 

Do this short self-assessment to find out!

Evaluate your own e-reputation

10 questions and a few minutes, that’s all you need to:

  • Discover your score and your improvement areas
  • Make an initial assessment of your online reputation
  • Benefit from our advice to improve it

Half a point can make a huge difference to your potential customers. Consumers will always choose to eat at a restaurant with a score of 4.3/5 over its competitor with a 3.9/5, even if the difference might seem minor at first glance. 

The same applies to positive reviews. Getting more reviews and replying fast to them is incredibly positive for your online reputation, as these are the details that Internet users pay attention to when making a decision. 

Now, all you have to do is take the test to find out where you stand, and take the necessary actions to boost your e-reputation.

We will later send you a personalised e-mail with other tips to help you make the right decisions.

By Andile Khuzwayo

Content Creator

Heading Marketing expansion efforts in the EMEA region. Andile holds a Masters degree in International Business Management, with 8 years in Marketing and Events, the mission is clear, to help businesses get closer to their clients.
Heading Marketing expansion efforts in the EMEA region. Andile holds a Masters degree in International Business Management, with 8 years in Marketing and Events, the mission is clear, to help businesses get closer to their clients.

The local customer experience platform built for your network

Transform the customer experience across your businesses with AI

Request a demo

Stay one step ahead!

Download the 2026 Barometer on online presence and e-reputation of businesses and gain practical insights to increase your chances of being cited by AI.

Get the barometer

Continue reading ...

voice of customer white paper
September 16, 2026

Voice of Customer: the guide to listening and taking action with AI

Most businesses are already collecting Voice of the Customer data: Google reviews are piling up,…

the voice of customer within the customer journey
September 9, 2026

Where does the Voice of Customer really play out in the buying journey?

While Artificial Intelligence is revolutionising plenty of things, some elements remain unchanged. The traditional stages…

customer satisfaction surveys when to send
September 7, 2026

When is the best time to send a satisfaction survey?

A satisfaction survey sent at the right moment gets a higher response rate and more…

Subscribe to our newsletter

Receive our best articles and practical guides directly in your inbox every month