Automatic Review Tags Are Coming to Partoo!

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What if you trusted AI to manage your reviews more efficiently? We are excited to introduce our latest technological advancement: automatic tags in your advanced Review Management tool – Review Management +! This innovation, powered by artificial intelligence, will greatly simplify how you categorise your customer reviews.

Why Use Automatic Tags?

Manually tagging reviews is time-consuming and, as a result, often overlooked. With Partoo’s automatic tags, you can:

AI automatically assigns relevant tags to your reviews, allowing you to focus on higher-value tasks.

Automatic tags precisely identify recurring themes in your reviews, providing you with a clear understanding of your customers’ opinions.

By gaining deeper insights into your business’s strengths and weaknesses, you can implement targeted actions to enhance the customer experience and strengthen your online reputation.

How Do Partoo’s Automatic Tags Work?

Partoo’s intelligent tagging is easy to use and fully integrated into your interface. Here are the key steps:

  1. Tag selection: Choose from a list of predefined tags, create your own custom tags, or let the AI suggest them for you! Every six months, Jim, Partoo’s AI agent, analyses your 250 most recent reviews (minimum) to identify the main themes expressed by customers and propose new recommended tags. The result: a more precise, consistent review analysis that is perfectly aligned with your customers’ actual expectations.
  2. Configuration: Set the maximum number of tags to assign per review, and enable or disable the feature at any time.
  3. Retroactivity: Apply automatic tags to your older reviews to gain a comprehensive view of your reputation over time. You can enable tagging for reviews up to 24 months old using the retroactivity tool. Then, specify the locations for which you want to apply retroactivity.
  4. Managing old tags: You can choose to keep previously applied manual tags, or replace them with new tags configured in the Auto tags tab.
  5. Analysis: View the results of the tag analysis in the Statistics section of the Review Management tool. Intuitive graphs will help you quickly identify the strengths and weaknesses of your offerings and business.

Go further

In addition to a matrix of your strengths and weaknesses, Partoo provides a targeted qualitative analysis of your customer reviews.

Our AI agent Jim explores in depth the 3 main strengths and 3 weaknesses of your brand, identifies key sub-themes, and shares customer verbatims to help you understand what lies behind each priority tag and guide your actions accordingly.

In addition to a matrix of your strengths and weaknesses, Partoo provides a targeted qualitative analysis of your customer reviews.

Our AI agent Jim explores in depth the 3 main strengths and 3 weaknesses of your brand, identifies key sub-themes, and shares customer verbatims to help you understand what lies behind each priority tag and guide your actions accordingly.

In just a few clicks, you’ll have a detailed analysis of your customer reviews to help you make the best decisions!

Ready to let AI make sense of your reviews? Discover automatic tags now and give your business a fresh boost!

Elevate your customer review management with Review Management +!

  • Use AI to automatically and retroactively tag your reviews
  • Respond quickly to reviews with AI-powered response suggestions and automated responses (with customisable prompts)
  • Identify your strengths and weaknesses with a performance analysis matrix!
  • Identify what your customers value the most – and the least – and get a detailed qualitative analysis of your 3 main strengths and 3 main weaknesses.
Request a demo of Review Management +
review management plu +
beatriz-sierra-sanchez

By Beatriz Sierra Sanchez

Localization Project Manager

Beatriz has a degree in Translation and Interpreting and manages the translation department at Partoo. She ensures that all content is not only well translated but also adapted to each country.
Beatriz has a degree in Translation and Interpreting and manages the translation department at Partoo. She ensures that all content is not only well translated but also adapted to each country.

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