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new google business profile messages tool with ai chatbot News & Trends
- 6 min

Google brings back messaging on business listings — this time with an AI agent

With little fanfare, Google has quietly reintroduced a native messaging button on Google Business Profile…

google review after feedback Reputation
- 4 min

Requesting a Google review after a satisfaction survey: best practices

A customer has just completed your satisfaction survey. They took the time to rate their…

hotels online presence SEO & Local SEO
- 6 min

Hotels: how to optimise your listing to power up your online presence? 

In the hospitality industry, the battle to grab a guest’s or holidaymaker’s attention begins long…

Beyond the Stars: Using semantic AI to understand the 'Why' behind every competitor review Reputation
- 3 min

Semantic analysis of competitors’ reviews: how AI is reshuffling the deck

What if there was a lot more to your main competitor’s 4.8/5 rating? In 2026,…

Competitive Intelligence: turning the voice of the customer into a strategic advantage Reputation
- 4 min

Competitive Intelligence: How to turn the Voice of Customer into a winning strategy

Your competitors’ strategy is no longer a trade secret; it’s right in front of your…

prompt library for marketers Short Guides
- 2 min

How does AI perceive your brand? Download our AI prompt library

More and more of your customers are searching for local businesses on AI search engines:…

Exclusive: the Google Reviews 2026 barometer!

We have exclusively analysed the performances of major European companies. Discover those excelling in managing their online reputation and learn their best practices to optimise your strategy in 2026.

Download the full study
online presence and e-reputation of mena brands
GEO official guidelines by Google News & Trends
- 3 min

Google finally sets out the rules for GEO with its new official guide

The documentation local businesses have been waiting for is here! On 15 May 2026, Google…

Why your competitors are getting ahead of you: Run a competitive analysis in 15 minutes Reputation
- 4 min

Learn why the competition is outshining you: Do a competitive audit in just 15 Minutes

Back in the day, companies relied on gut instincts or forked out for costly annual…

article 5 stars aren't enough for AI recommandation Reputation
- 3 min

AI recommendations: your 5-star rating is no longer enough, and here’s why

Just like your business, your competitors are very likely showing off a high rating. Today,…

checklist local reputation Reputation
- 4 min

Local e-reputation: the 8 factors your competitors may be handling better than you

Your business rarely loses a customer because of one major issue. You’re more likely to…

Stay one step ahead of your competitors with Competitive Intelligence Partoo Updates
- 2 min

Stay one step ahead of your competitors with Competitive Intelligence

What if your competitors’ weaknesses became your strengths tomorrow? Partoo is taking things a step…

Does AI recommend your competitors rather than your company? Reputation
- 4 min

Does AI recommend your competitors rather than your company?

A few years ago, just appearing on Google was enough. A well-optimised listing with sufficient…

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