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Reputation
Why your 4-star reviews could well be a red flag!
4.2/5 stars… Most companies would be delighted with this rating. For us, however, you could…
Reputation
Voice of customer: the 3 pivotal trends for 2026
The Voice of Customer (VoC) has long been used to measure certain KPIs: a quarterly…
Reputation
Voice of customer: the virtuous loop that gets companies noticed
Every day, your customers are reaching out to you. They give you their opinions on…
News & Trends
Will AI Overviews permanently replace the classic Local Pack?
Something has been happening Stateside: the traditional local pack, which has been governing local SEO…
News & Trends
Google Reviews Instability: What You Need to Know About Recent Disappearances
Since February 2026, many businesses have noticed a sudden drop in the review count on…
Artificial intelligence
Agentic commerce: how AI agents are shaking up the purchasing journey
In 2025, studies showed that almost 30%* of Black Friday sales were influenced by AI…
Partoo Updates
How to analyse your customer satisfaction KPIs with Partoo’s Feedback Management?
The minute you send out customer satisfaction surveys, feedback will start rolling in. It signals…
Reputation
What is customer satisfaction, and why bother tracking it?
In today’s ultra-competitive market, acquiring a customer costs up to five times more than retaining…
Partoo Updates
Securing the Future of Local Marketing, Partoo Achieves ISO 27001 Certification
At Partoo, our mission has always been to help businesses of all sizes get closer…
Studies & Benchmarks
The 2026 Barometer of Online Presence and E-reputation
To mark the start of the new year, we are pleased to present the 2026…
SEO & Local SEO
Boost your SEO authority with a Store Locator
Nailing your SEO authority means successfully proving to Google that your site is dependable, relevant,…
Memo 2026: A message from Partoo’s co-CEOs
As every year, this memo invites us to pause and revisit the successes and lessons…
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